FAQ
-
What Equipment do I need?
If you order the complete T-Post Driver System, you will receive everything you need, except for a power source. If you are fencing close to an electrical outlet, all you need is an extension cord to plug in the jackhammer. If you are working in the field, you’ll need a small portable generator. A 3000-watt unit works great for this.
If you are only purchasing the t-post driver Collar and Bit, you will need to have, purchase, or rent a 30mm hex-shank jackhammer to install your posts. -
Does this work with any size T-post?
The T-Post Driver System fits standard commercial T-Posts - the ones typically sold in the US, with nubs protruding from the posts, and Y-posts with teeth, with notches running the length of the posts, which are typically sold in Canada and Japan. There is a larger, industrial size t-post that measures roughly 2.5” wide, which this tool will not fit.
-
What is your return policy?
All products have a lifetime warranty. Simply contact us through text or email. If your product is damaged or broke, we do ask that you send us a picture of the damage upon request for return/refund.
-
When will my credit card be charged?
We will charge your credit card when your order is placed. You will receive an automatic confirmation reply from us. Once your order has been shipped, a further confirmation will be sent to you, including a tracking number and approximate arrival date.
-
How much is shipping?
Shipping varies by location and is calculated at checkout.
-
How do I change or cancel my order?
You can cancel your order any time, prior to shipment. Just contact customer service via email or phone.
-
Do you Ship to PO/APO/FPO Boxes?
Unfortunately, we cannot ship to any PO Boxes. We must have a physical address where the shipment can be delivered to. It must include the street number and name, and the town/state and zip code in order for us to process your order.
-
How do I contact Customer Service?
You can contact us any time through our email at: tpostdriverinfo@gmail.com or text us on our phone number
-
Do you charge sales tax?
Yes. It is based on the state in which you live and will be calculated on checkout.
-
How do I request a return or replacement?
Contact us on our phone or email and we can assist you.
-
How do I check the status of my order?
You will be provided a tracking number when your product is shipped.